How to Create a Ticket
Visit Application
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Open your browser and visit: https://<your-tenant>.apisecapps.com
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Click on Application

Create a Ticket
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Click "Vulnerabilities" Tab if not selected.

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The Vulnerabilities page is displayed.

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Select a vulnerability row to open the Vulnerability Details page.

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Click on the setting dropdown.

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Click on the Create a ticket option.

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Fill the Enter your comment here field and Click Yes to confirm

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Check the Ticket details in the vulnerability details page

note
user role with View permissions can not create a ticket for vulnerability in shared application.